SERVICES · FULL LIFECYCLE

Support that runs the full life of your system — not just the launch.

From first installation to years of upgrades and an AI layer that keeps learning, NSQUARE stays on as the team that keeps your ERP matched to how your business changes.

[ 01 / CORE SERVICES ]

Six services, one point of contact.

01

Installation

End-to-end implementation — environment setup, data migration, and configuration against your live workflow.

02

Updates & Upgrades

Ongoing version upgrades rolled out on a schedule that doesn't interrupt daily operations.

03

Gap Analysis

A structured review of where your process and the system diverge, so customization is targeted.

04

Customization

Tailored fields, workflows, reports and integrations standard modules don't cover.

05

Mobile Application

Companion apps that extend the ERP to the field — sales reps, delivery, on-site teams.

06

Backend Support

Infrastructure and technical maintenance handled by the team that built the system.

[ 02 / FOR SERVICE BUSINESSES ]

Purpose-built tools for running a services operation.

01
Lead & customer management
Know your leads and customers, and run acquisition campaigns from one place.
02
Subscription billing
Set up subscription plans with trial periods and manage the full billing lifecycle.
03
Project billing & time tracking
Track billable time against projects and invoice directly from logged hours.
04
Help desk & SLAs
Issue management with response and resolution targets tracked against agreed SLAs.
05
Warranty claims & maintenance
Record warranty claims and schedule recurring maintenance visits without double-booking.
06
Digital presence
Web design, e-commerce builds, SEO, social media, hosting and domain registration.
[ 03 / HOW AN ENGAGEMENT RUNS ]

From first call to ongoing support.

01

Gap analysis

We map your current process against the system before anything is configured.

02

Installation

Environment setup, data migration, and configuration to match the gap analysis.

03

Customization

Targeted changes for the workflows standard modules don't cover.

04

Support & upgrades

Backend support, scheduled updates, and a smarter AI layer as you grow.

Not sure which service you need first?